Passenger Satisfaction Survey

Terminal Facilities Sorular   5   4   3   2   1 Flight Information Display and Signage Quality of Announcements Ventilation Lighting Waiting Facilities

If you've received the following services;please remark Sorular   5   4   3   2   1 Parking Lot Services (signs, parking area etc.) Handicapped Passenger Services Baby Care Room Services Health Services Ticket Sales Agent Services Rent a Car Services Bank/ATM Services Shopping Facilities

Check-in Sorular   5   4   3   2   1 Speed of Check-in Services Check-in Staff Friendliness

Baggage Services Sorular   5   4   3   2   1 Baggage Chart Availability Baggage Delivery Time

Security Transactions Sorular   5   4   3   2   1 Speed of Security Services Security Staff Attitude Speed of Passport Control Services Passport Police Attitude

Duty Free/Food & Beverage Services Sorular   5   4   3   2   1 Quality of Restaurant/Bar/Cafe Services Food and Beverage Product Diversity Food and Beverage Quality Food and Beverage Prices Duty-Free Product Diversity Duty-Free Product Prices

Cleaning Sorular   5   4   3   2   1 WC General Area

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